Well Street Care Management Network

Well Street Care Management Network™ provides services that facilitate the delivery of face-to-face medication therapy management (MTM). Well Street’s clinical services may vary based on the needs of the individual pharmacy and the pharmacy’s geographical location. Well Street is evaluating the feasibility of, and strategically planning for, establishing a network of participating pharmacies and pharmacists that would be paid by third party insurers for the delivery of direct-patient care services.

Successful completion of annual MTM reviews for patients is becoming more important for pharmacies as healthcare payer quality measures and star ratings now depend on it. Due to a variety of issues, some pharmacies rely on call centers to complete their assigned MTM cases, but the call centers have no personal connection to the patients.  Patients sometimes become confused—or even angry—when an unknown pharmacist contacts them regarding MTM services. To make matters worse, MTM call centers retain all of the MTM payment, which is income the pharmacy is losing.

Community Pharmacy Network Webinar Recording (from 3-14-2017)

Have you heard or read about community pharmacy networks being formed in other states? Pharmacy Services Inc. is working with the team from North Carolina who built their state's network to bring information to Michigan.

For those who were able to attend the presentation about community pharmacy networks at Michigan Pharmacists Association's 2017 Annual Convention & Exposition (ACE), we hope you were excited by the discussion. For those who were not able to make it to the ACE, PSI hosted a live webinar on March 14, 2017 to provide more information. PSI shared information about our recent initiatives, including the Michigan Medicaid MTM opportunity, and Ashley Branham discussed how CPESN (Community Pharmacy Enhanced Services Network) in North Carolina got started and turned into a strong network of dedicated pharmacies. 

Below is a video recording of the live webinar held on March 14, 2017. Please disregard instructions for using audio controls or posting questions since this is only a recording. If you have additional questions after watching the video, please send PSI an inquiry to Communications@PSI.solutions.

(Note: The presenters begin speaking at 36 seconds into the video.)

MTM Survey

Well Street is working to find innovative methods that allow familiar community pharmacists to conduct meaningful face-to-face MTM reviews with patients in a way that more effectively integrates into the pharmacy workflow. We need your input about barriers and challenges to MTM delivery. Please complete our short online survey as we value your opinion.  If you provide your contact information (it is optional), we will send you a small token of our appreciation.